1. Information We Collect

We collect the following types of information:

a. Personal Information

When you contact us, request a demo, or sign up for our updates, we may collect:

  • Name
  • Email address
  • Job title
  • Organization name
  • City
  • State
  • Phone number (optional)
b. Non-Personal Information

We use analytics tools to collect anonymized data, such as:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited
  • Time and date of access
2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide customer support
  • Deliver requested services or demos
  • Improve our website and user experience
  • Send updates and marketing communications (you may opt out at any time)
  • Comply with legal obligations and protect our systems
3. Information Sharing

We do not sell your personal information. We may share your information:

  • With trusted third-party service providers (e.g., hosting, analytics, CRM) who are bound by confidentiality agreements
  • To comply with legal requirements or protect against fraud and abuse
  • In the event of a business transfer (e.g., merger, acquisition)
4. Data Security

City Detect employs administrative, technical, and physical safeguards to protect your information. While we strive to protect your data, no method of transmission over the Internet is 100% secure.

5. Security & Compliance

City Detect is committed to maintaining the highest standards of data protection.

We have successfully completed a SOC 2 Type 1 audit, conducted by an independent third-party CPA firm. This attestation affirms that our internal controls related to security were designed and implemented in accordance with the AICPA's Trust Services Criteria.

To request more information, please contact us at security@citydetect.com.

6. Your Choices
  • Opt-Out of Communications: You may unsubscribe from our emails at any time using the link provided.
  • Access or Update Your Info: Contact us to review or correct your personal data.
7. Cookies and Tracking Technologies

We use cookies and similar technologies for site functionality and analytics. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party sites. This policy does not apply to those external websites. Please review their privacy policies independently.

9. Children’s Privacy

City Detect does not knowingly collect or solicit data from anyone under 13 years old. If you believe we have collected such data, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with an updated effective date.

11. Contact Us

If you have questions or concerns about this policy, please contact us at:

City Detect, Inc.

2627 10th Ave E, Suite 131

Tuscaloosa, AL 35401

Email: security@citydetect.com